Self-service kiosk

automatic payment terminal recovery

A payment terminal connected to a self-service kiosk may occasionally lose its USB connection and become unavailable to the kiosk application. The kiosk PC can detect the lost connection and instruct NEO to perform a hard reboot of the terminal, restoring the connection without requiring an on-site technician.

  • Automatically restores unresponsive payment terminals through a controlled power cycle.

  • Reduces kiosk downtime and the number of failed or abandoned transactions.

  • Allows the kiosk software to trigger recovery through the NEO API.

  • Avoids unnecessary service visits for issues that can be solved with a hard reboot.

  • Creates a more reliable self-service experience for customers.

Mixed screen fleets

centralised scheduling

Existing screen fleets often contain displays from multiple manufacturers, making it difficult to use one operating-system-based scheduling solution. By connecting these screens to NEO, an integrator can manage their power schedules from one central platform, regardless of the screen brand or operating system.

  • Provides one consistent scheduling solution for mixed or older screen fleets.

  • Removes dependency on manufacturer-specific scheduling functionality.

  • Allows screens to be switched off outside operating hours to reduce energy consumption.

  • Extends the useful life of existing displays instead of requiring immediate replacement.

  • Enables remote schedule updates through a central management platform.

QSR menu boards

automatic recovery from standby

In a quick-service restaurant, one or more menu-board screens may unexpectedly enter standby mode and remain unavailable. NEO detects the change in power consumption and reports it to the connected media player, which then instructs NEO to perform a power cycle so the display can restart automatically.

  • Automatically recovers menu boards that have incorrectly entered standby mode.

  • Helps keep all screens in a menu-board installation continuously operational.

  • Uses power-consumption monitoring to identify abnormal screen behaviour.

  • Reduces the need for restaurant employees to manually restart displays.

  • Minimises periods in which menu items, pricing or promotional content are unavailable.

Large-format displays

scheduled energy management

Large-format displays can consume significant amounts of energy when left running outside their required operating hours. NEO can automatically switch these screens on and off according to a centrally managed schedule.

  • Reduces electricity consumption outside opening or operating hours.

  • Lowers the total operating cost of high-power display installations.

  • Reduces unnecessary operating hours and helps extend screen lifetime.

  • Ensures screens follow the correct schedule without relying on local employees.

  • Provides remote control when temporary schedule changes are required.

Meeting room

activation based on room lighting

NEO can be connected to a light sensor or an external building-management signal. When the meeting-room lighting is switched on, NEO detects the change and reports it to the connected PC or server, which then instructs NEO to start the AV equipment so the room is ready for use.

  • Automatically activates AV equipment when the room comes into use.

  • Creates a simple and intuitive meeting-room experience.

  • Allows devices to start in a predefined sequence, helping prevent startup problems.

  • Integrates AV power control with room sensors or building-management systems.

  • Ensures equipment remains switched off when the meeting room is not being used.

Airport displays

automatic hard-reboot watchdog

Professionally managed screens can often be restarted remotely through software, but this normally requires the screen or media player to remain reachable. NEO provides an independent hardware watchdog that can perform a full power cycle when a device no longer responds, even when a normal remote reboot is no longer possible.

  • Provides a hardware-level recovery method independent of the screen’s software.

  • Automatically power-cycles devices that stop responding.

  • Reduces downtime in locations where screen availability is critical.

  • Minimises expensive maintenance visits in secure or difficult-to-access areas.

  • Complements existing remote device-management and soft-reboot functionality.

Classroom

timed one-button start-up

An external button can be connected to NEO to start all required equipment in the correct order. When the button is pressed, NEO reports the input to the connected media player, which instructs NEO to power on the equipment and start a predefined timer. After this period, such as one hour, the media player instructs NEO to switch the equipment off unless the button is pressed again to restart the timer.

  • Provides simple one-button operation for non-technical users.

  • Starts connected equipment in a controlled and predefined sequence.

  • Automatically switches equipment off after the configured usage period.

  • Reduces energy consumption caused by equipment being left on.

  • Allows users to extend the session by pressing the button again.

Coffee shop menu boards

simplified electrical installation

A row of up to four menu-board screens can be connected to the individually controlled outputs of one NEO unit. This can allow the electrician to provide a single power connection for the installation instead of installing a separate wall socket for every screen.

  • Reduces the number of electrical connection points required behind the screens.

  • Lowers installation time and electrical labour costs.

  • Creates a cleaner and more organised installation.

  • Allows each screen to remain individually controlled and monitored.

  • Makes future maintenance and troubleshooting easier from one central location

Leased or warrantied screens

power-quality evidence

Screens installed in locations with an unstable electricity supply may experience outages, voltage fluctuations or repeated power interruptions. NEO can record relevant power events and measurements, giving the integrator evidence of the electrical conditions under which the equipment has been operating.

  • Records power interruptions and abnormal voltage conditions.

  • Helps distinguish equipment defects from problems caused by the local power supply.

  • Provides supporting evidence during warranty or liability discussions.

  • Allows integrators to identify locations with recurring power-quality problems.

  • Creates greater transparency between the integrator, customer and equipment supplier.

High-brightness displays

ambient-ligt-based brightness control

High-brightness displays do not need to operate at maximum brightness under all lighting conditions. By using an ambient light sensor and integrating NEO with the display-control solution, brightness can be reduced when the surrounding light level is lower.

  • Adjusts display operation according to the surrounding light conditions.

  • Reduces energy consumption when maximum brightness is unnecessary.

  • Helps extend the lifetime of the display and its backlight.

  • Prevents screens from appearing excessively bright in darker environments.

  • Supports automated operation without requiring manual brightness adjustments.

Teleconference rooms

installation and configuration monitoring

After a meeting-room installation has been commissioned, employees may disconnect equipment or change settings such as screen brightness. By continuously monitoring the power consumption of connected devices, NEO can identify changes in load behaviour that may indicate that equipment has been disconnected, replaced or configured differently.

  • Detects when a connected device is removed or disconnected.

  • Identifies unexpected changes in equipment power consumption.

  • Can indicate configuration changes, such as a screen operating at significantly higher brightness.

  • Allows the integrator or facility manager to monitor installations remotely.

  • Helps ensure that meeting-room systems continue to operate as originally designed.